Troubleshooting Common Problems With A Residential Deep Well's Submersible Pump

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Troubleshooting Common Problems With A Residential Deep Well's Submersible Pump

27 March 2019
 Categories: Construction & Contractors, Blog


If you recently moved into a rural home with a deep water well, then it's important you have some basic troubleshooting skills when something goes wrong with its water production. Since it is impossible to see the submersible well pump, the troubleshooting process begins above ground before it becomes necessary to call out a plumber or well drilling professional to pull out the underground pump. If you can perform some basic above-ground troubleshooting, then you can save yourself a lot of time and money when you have water production issues.

To troubleshoot your deep well problem, here's a procedure to follow:

Step 1: Always Check the Electrical Breakers First

If the breakers in your power panel are working as designed, then they should flip to the "off" position at the slightest sign of a problem with the submersible pump or its wiring. For this reason, it's important you always check the electrical panel first before you troubleshoot further. If you find a flipped breaker, then turn it back on and see if it solves the problem.

Step 2: Push the Reset Button on the Surface-Mounted Hardware for the Submersible Pump

Once you have verified the electricity is flowing to the submersible pump, then you should push the reset button on its surface-mounted hardware. This will send a signal to the submersible pump that it needs to reset and start running. Often, this step is necessary if the power has gone out recently and has affected the pump's function. Once you have reset the pump, then give it a few minutes to start working.

Step 3: Listen for Water Running Sounds Down the Well's Bore Hole

If resetting the pump hasn't produced water, then walk out to the well's borehole and unscrew the cap plate. Get down on your knees and listen to the borehole. While you should not be able to hear anything, you may hear the sounds of running or dripping water. If you hear water, then it is a sign that there may be a leak in the well pipe. When well pipes leak, they cause the submersible pump to work overtime but the water produced leaks out before it has a chance to reach the surface.  

Step 4: Call for Professional Assistance

Lastly, if you don't hear any water in the well's borehole and can't find any problems on the surface to explain your lack of water production, then it's time to give up and call a plumber or well drilling professional to perform further troubleshooting. 

To learn more, get in touch with a company like Modern Pump & Equipment.